©2023 Threads, Inc.

Made with 💜 in SF, LA, SAN, SEA, DEN, AA, TOR, BOS, NYC, NJ, PHL, NC

Made with 💜

SF, LA, SAN, SEA, DEN, AA, TOR,

BOS, NYC, NJ, PHL, NC

©2023 Threads, Inc.

Solutions

For Designers

For Engineers

For Product Managers

For Customer Experience

Threads for Customer Experience

Threads for Customer Experience

Better experiences for all,

both internal and external

Better experiences for all,

both internal and external

Better experiences for all,

both internal and external

Better experiences for all,

both internal and external

Get early access

All customer requests are in one place

All customer requests are in one place

All customer requests are in one place

Providing customers with multiple avenues to reach you is crucial, but keeping track of every medium can be painful. With Threads, you can integrate your help desk(s), live chat software, and more. Never lose a conversation again.

Providing customers with multiple avenues to reach you is crucial, but keeping track of every medium can be painful. With Threads, you can integrate your help desk(s), live chat software, and more. Never lose a conversation again.

Providing customers with multiple avenues to reach you is crucial, but keeping track of every medium can be painful. With Threads, you can integrate your help desk(s), live chat software, and more. Never lose a conversation again.

Get early access

Better team alignment = happier customers

Better team alignment = happier customers

When using Threads for presentations, discussions, and decisions, creatives can spend less time in meetings — leaving more time to do the things they do best.

When using Threads for presentations, discussions, and decisions, creatives can spend less time in meetings — leaving more time to do the things they do best.

When using Threads for presentations, discussions, and decisions, creatives can spend less time in meetings — leaving more time to do the things they do best.

When using Threads for presentations, discussions, and decisions, creatives can spend less time in meetings — leaving more time to do the things they do best.

Cross-collaboration made easy

Cross-collaboration made easy

With customer requests automatically piped into Threads, you can bring in necessary stakeholders with a simple @ mention. Keeping the discussion in one place with full visibility means you can spend more time with customers and less time herding cats.

With customer requests automatically piped into Threads, you can bring in necessary stakeholders with a simple @ mention. Keeping the discussion in one place with full visibility means you can spend more time with customers and less time herding cats.

With customer requests automatically piped into Threads, you can bring in necessary stakeholders with a simple @ mention. Keeping the discussion in one place with full visibility means you can spend more time with customers and less time herding cats.

With customer requests automatically piped into Threads, you can bring in necessary stakeholders with a simple @ mention. Keeping the discussion in one place with full visibility means you can spend more time with customers and less time herding cats.

Create tasks the moment a report is received

Create tasks the moment a report is received

No more complicated workflows to get a bug fix or task in the hands of the engineering team. With Threads, you can create a task from a customer request in one click via project management integrations.

No more complicated workflows to get a bug fix or task in the hands of the engineering team. With Threads, you can create a task from a customer request in one click via project management integrations.

No more complicated workflows to get a bug fix or task in the hands of the engineering team. With Threads, you can create a task from a customer request in one click via project management integrations.

No more complicated workflows to get a bug fix or task in the hands of the engineering team. With Threads, you can create a task from a customer request in one click via project management integrations.

Get early access

Share customer love & milestones

Share customer love & milestones

Pipe in important customer data/milestones to a chat or channel using the Threads custom write API for a quick dopamine hit.

Giving these moments visibility to your entire company keeps customers at the top of everyone’s mind so you can keep doing what you do best: providing a world class experience.

Pipe in important customer data/milestones to a chat or channel using the Threads custom write API for a quick dopamine hit.

Giving these moments visibility to your entire company keeps customers at the top of everyone’s mind so you can keep doing what you do best: providing a world class experience.

Pipe in important customer data/milestones to a chat or channel using the Threads custom write API for a quick dopamine hit.

Giving these moments visibility to your entire company keeps customers at the top of everyone’s mind so you can keep doing what you do best: providing a world class experience.

Pipe in important customer data/milestones to a chat or channel using the Threads custom write API for a quick dopamine hit.

Giving these moments visibility to your entire company keeps customers at the top of everyone’s mind so you can keep doing what you do best: providing a world class experience.

Get early access

Powerful features for every team

Powerful features for every team

Powerful features for every team

Engineers

Engineers

Engineers

Create your own stack-overflow, automate alerts and reports, and firefight all with one click.


As an engineer using Threads, you'll have more time to do what you do best.


Create your own stack-overflow, automate alerts and reports, and firefight all with one click.


As an engineer using Threads, you'll have more time to do what you do best.


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Designers

Designers

Designers

Designers

As a Designer on Threads, easily share proposals, ask for feedback, and discuss different design ideas all within a thread.


Try our Figma plug-in today.

As a Designer on Threads, easily share proposals, ask for feedback, and discuss different design ideas all within a thread.


Try our Figma plug-in today.

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Product Managers

Product Managers

Product Managers

Product Managers

Double the decisions you facilitate.


As a PM using Threads, automate task communication, get a birds-eye view of decisions across proposals, and more.


Double the decisions you facilitate.


As a PM using Threads, automate task communication, get a birds-eye view of decisions across proposals, and more.


Read More

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Sign up for early access

Join our waitlist to receive early access to Threads.
Join our waitlist to receive early access to Threads.

Sign up for early access

Join our waitlist to receive early access to Threads.
Join our waitlist to receive early access to Threads.

Sign up for early access

Join our waitlist to receive early access to Threads.
Join our waitlist to receive early access to Threads.

Sign up for early access

Join our waitlist to receive early access to Threads.
Join our waitlist to receive early access to Threads.